Privacy Policy

Information We Collect

We may collect personal information you provide directly to us, such as your name, email address, and NinjaTrader® Machine ID, when you purchase or register our products, sign up for emails, or contact us.

How We Use Your Information

We use the information we collect to deliver and manage your software license, respond to support requests, improve our services, and comply with legal obligations.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted service providers who help us operate our business (e.g. payment processors), only to the extent necessary to provide those services.

Data Security

We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure.

Cookies and Analytics

Our website may use cookies or analytics tools to understand usage patterns and improve performance. You can adjust your browser settings to refuse cookies if you prefer.

Your Rights

You may contact us at any time to request access to your personal data, ask for corrections, or request deletion of your information, subject to any legal or operational obligations.

Contact Us

For questions about this Privacy Policy, email us at support@thetradeengine.com.