Terms of Service

License Terms

Your purchase of a license grants you a non-transferable, non-exclusive right to use TheTradeEngine software on a single NinjaTrader® Machine ID. Sharing, redistributing, or reselling the software or license key is strictly prohibited. Licenses may be revoked at our sole discretion in cases of abuse, fraud, chargebacks, or violation of these terms.

If your NinjaTrader® Machine ID changes due to a new computer, hardware upgrade, or operating system update, just contact us at support@thetradeengine.com. We’re happy to help transfer your license. We do monitor for abuse but understand these things happen and aim to keep it hassle-free.

Refund Policy

We offer a 7-day free trial so you can evaluate our products with your trading setup and ensure compatibility with your system. Because our software is delivered digitally and you can begin using and learning from it instantly, the value has already been delivered, therefore all sales are final and non-refundable. While licenses can be remotely managed or deactivated by us in accordance with these Terms (e.g., for abuse or termination), this does not create a right to a refund.

Acceptable Use

You agree not to use our software for any unlawful purposes or to violate any applicable laws, including but not limited to copyright or trademark laws. You must not attempt to reverse engineer, modify, or tamper with any part of the software.

Termination

We reserve the right to terminate or suspend your license at any time if we suspect misuse, unauthorized redistribution, or other violations of these terms. You will remain liable for any outstanding payments or violations that occurred prior to termination.

Contact Information

Questions about these Terms of Service should be sent to us at support@thetradeengine.com.

Disclaimer of Warranties

The software is provided “as is,” without warranty of any kind, express or implied, including but not limited to the warranties of merchantability, fitness for a particular purpose, and noninfringement. We make no guarantees regarding the accuracy, reliability, or performance of the software, and your use of it is at your own risk.

Limitation of Liability

In no event shall TheTradeEngine, its creators, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, trading losses, data, or goodwill, arising out of or in connection with your access to or use of the software — whether based on warranty, contract, tort (including negligence), or any other legal theory — even if we have been advised of the possibility of such damages.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts located in California, and you consent to the jurisdiction of such courts.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. Any changes will be posted on this page with an updated revision date. By continuing to access or use our software after those changes become effective, you agree to be bound by the revised terms.